Returns & Refunds Policies
Veritas Entertainment guarantees your complete satisfaction of our digital products. We are more than happy to assist you in any way we can.
If you have any questions please call us at 615-538-7611.
All digital media sales are final. No returns or refunds are offered after you receive your digital media.
Pre-orders may be cancelled, prior to you receiving your digital product, and for a complete refund of the original purchase price paid, including shipping charges.
We are unable to offer refunds on any digital media product once delivered except for defective discs. Defective discs will be exchanged for the EXACT same product. There are NO exceptions to this policy.
If you have modified the disc in any way, it is no longer able to be returned for exchange. This includes, but is not limited to, writing on the product or labeling the product or any alterations to the product or labels on the product.
If you need to exchange a digital media disc, please call 615-538-7611.
Delivery / Shipping Policy
All digital media ships UPS ground. Please allow 1-3 business days for handling.
Privacy Policy
This privacy notice discloses the privacy practices for standusa.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 615-538-7611 or info@veritashq.com.
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